Questions
Frequently Asked
What makes The Sovereign different from a regular hoodie?+
The hood is lined in 22-momme Mulberry silk — the same grade used in luxury bedding — with far less friction against hair and skin than cotton, while the heavyweight washed cotton shell holds its shape for years.
How do I choose a size?+
The Sovereign is cut boxy and slightly oversized by design. If you prefer a closer fit, size down one size. A full measurement chart will be published with the first production run.
Where are your products made?+
We're finalizing our production partner for the first run. Each product page and garment label will state the country of origin before any order ships.
How should I wash it?+
Cold, inside out, gentle cycle. Lay flat to dry. Full instructions are on our Care Guide page.
Do you restock sold-out colors?+
We produce in limited runs rather than continuous mass production. Some colorways return seasonally; others retire permanently.
What payment methods do you accept?+
All major credit and debit cards through Stripe's secure checkout. We never see or store your card details.
Do I need an account?+
No. You can check out as a guest. With an account (no password, just a one-time email code) your bag follows you across devices and your orders are kept in one place.
Where do you ship?+
Currently we ship to the United States, with more regions added over time. See our Shipping page for details.
What's your return policy?+
Unworn, unwashed items with tags attached can be returned within 30 days of delivery. Faulty items are always covered. See our Returns page for details.
How do pre-orders work?+
When we open pre-orders, the estimated ship window is shown before you pay, and you can cancel for a full refund at any time before your order ships.